The Back Office Bottleneck: Why Getting a Specialist Appointment Is So Hard, and How AI Is Trying to Fix It
For anyone who has waited weeks for a specialist appointment after a primary care referral, the frustration is familiar. A new wave of healthcare startups argues the problem isn’t just a shortage of doctors, but a hidden administrative bottleneck: the manual, paper-heavy process that sits between a referral being written and a patient being scheduled. […]
