Headset and tablet with voice-wave interface on a modern desk in a tech office
AI News

How a $500M AI voice startup won Amazon Ring by taming the ‘indeterminate beast’ of language models

Amazon Ring, facing a surge in customer-support calls during last year’s holiday season, evaluated more than 40 AI voice vendors before choosing a relatively young startup called Vapi to handle all of its inbound phone traffic. Today, Ring routes 100% of its customer calls through Vapi’s platform — a deployment that helped the startup raise […]

Two modern office buildings representing Anthropic and OpenAI in a financial district at sunset, with professionals walking in foreground.
AI News

Anthropic and OpenAI Launch Rival Enterprise AI Ventures in Landmark Week for AI Commercialization

In a striking display of competitive acceleration, Anthropic and OpenAI have both announced separate joint ventures this week aimed at deploying enterprise AI services, backed by some of the world’s largest alternative asset managers. The parallel announcements signal a new phase in the commercialization of artificial intelligence, as leading labs move beyond direct API sales […]