AI News
How a $500M AI voice startup won Amazon Ring by taming the ‘indeterminate beast’ of language models
Amazon Ring, facing a surge in customer-support calls during last year’s holiday season, evaluated more than 40 AI voice vendors before choosing a relatively young startup called Vapi to handle all of its inbound phone traffic. Today, Ring routes 100% of its customer calls through Vapi’s platform — a deployment that helped the startup raise […]
