AI voice

AI News

Headset and tablet with voice-wave interface on a modern desk in a tech office
AI News

How a $500M AI voice startup won Amazon Ring by taming the ‘indeterminate beast’ of language models

May 12, 2026 CoinPulseHQ Editorial

Amazon Ring, facing a surge in customer-support calls during last year’s holiday season, evaluated more than 40 AI voice vendors before choosing a relatively young startup called Vapi to handle all of its inbound phone traffic. Today, Ring routes 100% of its customer calls through Vapi’s platform — a deployment that helped the startup raise […]

Smartphone displaying an AI voice interface with waveform graphics in a professional office setting
AI News

OpenAI adds real-time voice translation and a GPT-5-class speech model to its API

May 8, 2026 CoinPulseHQ Editorial

OpenAI has introduced a suite of new voice intelligence capabilities in its API, offering developers tools to build applications that can listen, speak, translate, and transcribe in real time. The updates, announced Thursday, include a next-generation voice model, a dedicated translation engine, and a live speech-to-text feature, all designed to push conversational AI beyond simple […]